Announcing End of General Support for VMware vSphere 6.5 and vSphere 6.7

November 14, 2022

Upgrade today to maintain support and subscription services.

Article by Gareth Hedley, VCIX – DCV, vExpert, VMware Infrastructure Specialist at
Q Associates.

VMware has officially declared vSphere 6.5.x (ESXi 6.5) and vSphere 6.7.x (ESXi 6.7) as End of General Support starting from 15th October 2022.

The end of Technical Guidance is 15th November 2023.

These dates are important as organisations need to be formulating their plans to move past VMware ESXi 6.5 and 6.7 to a more current version of VMware vSphere, such as vSphere 7.

What is General Support?

VMware General Support offers support for new hardware and guest OS updates. This includes maintenance updates, bug and security fixes, along with technical assistance. Including the ability to raise Severity 1 support calls.

What is Technical Guidance?

With Technical Guidance, you still have access to the self-help portal from VMware however telephone support is not provided, and you are unable to raise a severity 1 ticket. During Technical Guidance VMware does not offer new hardware support or guest OS updates, security patches or bug fixes.

Upgrading to vSphere 7

To maintain your full level of support and subscription services VMware recommends migrating to vSphere 7.

With the release of VMware vSphere 7, VMware has introduced the most advanced version of vSphere to date. VMware vSphere 7 is a worthy successor to the very stable and fully featured vSphere 6.7 version as it integrates VMware Tanzu in the solution with the ability to run containers natively in ESXI.

Organisations need to carefully assess their current infrastructure environments to determine what other components may need to be upgraded to adhere with interoperability.  This includes VMware products such as SRM, NSX, vRA, vRops, as well as consideration for various hardware platforms such as VxRail and Cisco Hyperflex.

Q Associates can help

Q Associates, part of the Logicalis group, are a VMware Certified Partner and a Master Services Specialist to the highest standards, from consultancy and health checks to upgrade assessments, active support and project rollouts.

Our fully certified VMware solution architects have expert understanding of VMware’s extensive portfolio and provide the resources, technical knowledge, and service offerings needed to deliver a digital foundation.

As trusted advisers to VMware customers, our Upgrade Assessment Service can add strategic value at every step of the upgrade process.  Our professional services team and technical specialists will work with you to design and plan the implementation, and rollout the upgrade.

For expert help migrating to vSphere 7, running upgrade assessments, and looking into active support, contact our VMware team at Q Associates today.

For more details about focused support for VMware environments download the datasheet: VMware Expert Services.



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Tel: 01635 248181

Donna Robinson

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