Compliance & Accreditations
INTERNATIONAL STANDARDS AND CERTIFICATIONS
We are passionate about the technology and services we offer. We strive to excel at what we do by providing our customers, partners and staff with the highest level of reassurance through recognised accreditations and certificates as detailed in the following policies.
BS EN ISO 9001:2015 – Quality Management Systems Standard
Q Associates achieved ISO 9001 in 1998. We incorporate a quality approach into all of our business processes, ensuring that best practice is used throughout our organisational activities. We work with the best people; whether employees, partners or suppliers; and provide our customers with confidence and complete satisfaction in our services.
In February 2017, we successfully transitioned and achieved ISO 9001:2015 certification.
Our ISO 9001:2015 certification can be downloaded here
BS ISO/IEC 27001:2013 – Information Technology – Information Security Management Systems (ISMS)
As an award-winning IT infrastructure and data management specialist, we know that information security is critical to our success and an important consideration for our clients. We achieved ISO 27001:2013 in 2016. Our systems ensure that we minimise security threats and have robust and tested business continuity procedures in place.
Our ISO 27001 certification can be downloaded here
Our ISO 27001 certification for Q Associates’ Newcastle location can be downloaded here
BS EN ISO 14001:2015 – Environmental Management Systems
We recognise that our effect on the environment is limited by the nature of our business, but we are committed to minimising our impact by complying with all relevant laws, regulations and code of conduct relating to the environment and applying the principles of BS EN ISO 14001.
In November 2021, we successfully achieved certification to ISO 14001:2015
Our ISO 14001:2015 certification can be downloaded here.
Carbon Neutrality Certificate
Certified Carbon Neutral is a global standard carried by organisations that have achieved carbon neutrality in line with The CarbonNeutral Protocol, a framework for carbon neutral action of the highest quality. The certification demonstrates the climate action of successful organisations around the world.
Q Associates passed certification as a Carbon Neutral Organisation in February 2022. Our certificate can be viewed here.
OHSAS 18001 – Health and Safety Management System
We are committed to ensuring the safety of our staff, customers and general public through the application of the principles of OHSAS 18001 and our proactive approach to training , audits and risk assessments.
Cyber Essentials Scheme
Q Associates have successfully achieved certification to the Government’s Cyber Essentials Scheme, a key deliverable of the UK’s National Security Programme. The UK Government and industry-backed scheme helps organisations to protect themselves against cyber-attacks by covering essential cyber security precautions.
Download our Cyber Essentials certificate here
Cyber Essentials Plus
Q Associates’ achievement of the Cyber Essentials Plus certification, the highest level of certification offered under the Cyber Essentials scheme, demonstrates our commitment to mitigate risks from common cyber-attacks.
Cyber Essentials Plus is a UK Government-backed, industry-supported certification through an annual external assessment conducted by an accredited assessor.
Download our Cyber Essentials Plus certificate here
Corporate Social Responsibility
Operating in a responsible and sustainable manner is important to Q Associates. Whilst we run our business in line with the expectations of our stakeholders, we also see corporate responsibility as a tool which helps us to manage risks and maximise on the opportunities presented to us in a changing world. We take our corporate responsibility seriously and are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development. Published policies include Corporate Social Responsibility, Modern Slavery and Ethical & Sustainable Procurement.
Copies of these policies are available via email request from firstname.lastname@example.org