Splunk in Education
August 30, 2018
As one of the industry’s fastest growing software companies, organisations around the world are increasingly turning to Splunk to get strategic business answers from their machine data. This includes many leading universities and education establishments.
Improving academic outcomes, enhancing campus services and detecting network misuse – Splunk is revolutionising the way the Higher Education sector operates.
There are no surprises that educational institutions are particularly vulnerable when it comes to security threats and system failures. The number of users, both on and off campus, along with open network architectures, leaves them exposed to attacks and a wide range of other risks.
But whatever challenges the industry throws their way, whether security or something and simple as troubleshooting, Splunk have a solution that can be tailored to meet specific needs.
Here’s how Splunk has helped some of the World’s most progressive universities:
The University of Nevada, Las Vegas (UNLV)
Relying heavily on machine data analytics to troubleshoot and manage their IT networks for several years, UNLV now also provides personalised feedback to students in relation to their academic performance. Underperforming students have seen significant improvements, with one-third of students beating their predictions after receiving feedback and intervention based on Splunk data analysis.
“When someone comes to us with a challenge, Splunk Enterprise is usually involved in solving it in one way or another. It’s an incredibly powerful solution that has many applications. We quickly realised we already had the data needed to support students indexed in Splunk Enterprise.” Said Cam Johnson, associate director, IT Operations Centre at UNLV.
The University of North Carolina at Chapel Hill (UNC-CH)
Serving 29,000 students and nearly 12,000 members of staff, UNC-CH have managed to simplify views of complex system interdependencies and provide distributed access to their central repository of machine data, consequently saving hundreds of hours in troubleshooting since deploying Splunk.
“With Splunk Enterprise, we have factual-based reporting of events—we now know exactly what took place. Splunk software enables us to take something that is technically complex and make it understandable through dashboards and reports so that staff can quickly make meaningful decisions.” Says Patrick Casey, manager of Middleware Services within the IT Infrastructure and Operations Group at UNC-CH.
Duke University (Duke)
Divided into 10 schools and colleges, Duke supports more than 68,000 active network users. Unsurprisingly, their IT Security Office was struggling with data and usage challenges. After deploying a Splunk Security Information & Event Management (SIEM) solution, they’ve been able to cut down incident investigation from hours to minutes, improve their security strategy and prevent both phishing attacks and payroll fraud.
“We wanted a security solution, not simply a security product,” says Richard Biever, Duke’s Chief Information Security Officer (CISO) “We needed something that could meet the unique needs of our systems team, our network team, application owners and identity management group. And that’s what we got with Splunk Enterprise. It’s amazing what you can do with Splunk software. We have folks all over campus using it.”
Not bad for a little software package, right?
With a variety of services, adaptable to fit both your business needs and budget, Splunk offers data analysis solutions for every size business operation. Why not get in touch with one of our Splunk specialists and see how you can turn machine data into the answers you need?