Support Services
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HELPDESK SUPPORT NUMBER
- 01635 244300
(24x7 hour service)
Q Associates offer full support and maintenance options for all of the products and solutions we provide. All support services can be tailored to your exact requirements and can include your entire hardware and software infrastructure.
Our support desk is available 24 hours a day, 365 days a year to offer you complete peace of mind.
Call 01635 244300
Hardware Support
- Full vendor, proprietary and third party support options for all equipment
- Accredited engineers
- Logistic spare parts coverage
- Engineering escalations
- OEM parts replacement
- Flexible service levels and coverage, from guaranteed fix to parts only
- Proactive and mission critical support
Software Support
- Telephone support
- Problem analysis and resolution
- Software features and operational support
- Installation advise
- Software updates and licensing
- Flexible Service Levels
Vendor Support
Q Associates work closely with a selection of leading technology partners and are approved to provide a full range of technology partner support packages.
Next Steps
> Learn more about the Q Associates support and maintenance options
To build a comprehensive range of innovative IT solutions you need reliable, robust technologies. We insist on working with the best.
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