SERVICES

Q Associates policy is to ensure that our services consultants have the correct skillsets and are individually certified and accredited to the highest published standards available in their respective fields.

Our Skills Services include:

• Strategic Review Services –Includes both a range of individual assessments and a full strategic review service covering all aspects of the IT landscape.
• Solution Design & Architecture – Includes detailed technical recommendations alongside a comprehensive statement of work are provided designed around our clients’ specific business goals and objectives.
• Project Management & Deployment –Through our PRINCE-2 qualified project management team, we engage closely with clients, service providers and software specialists, to provide technical excellence throughout the delivery phase of their critical infrastructure deployments.

Q Associates offer a range of managed IT services that provide flexibility and choice around the consumption, management and funding of IT services.

Consuming IT as a service means businesses don’t have to worry with the elongated timescales associated with buying – deploying – running IT themselves, or deal with upgrades and end-of-life. Instead their IT environment stays evergreen, always on the latest versions of software and optimised for today’s requirements.

These services can be utilised independently, or in combination with datacenter based on-premise primary IT environments.

Our UK-based Customer Support Centre provides technical support and maintenance services across our portfolio of technology solutions. Our support services are designed to reflect our clients’ needs and can be tailored to meet specific requirements and SLA criteria.

Q Associates is recognised as a specialist support centre for leading IT hardware and software vendors that include: NetApp, Microsoft, VMware, Dell, Oracle, IBM, Veritas, HPE/Aruba and Cisco. We also provide a Token-Based Support Service (TBSS) to supplement traditional break/fix contracts and provide flexible “out of scope” support for clients requiring additional assistance.

Our UK support desk is available out of hours to offer you complete peace of mind.

Q Associates work with you to define exactly want you want from your IT systems. From the initial discovery phase of any project, our technical consultants engage with our clients to ensure a clear understanding of the specific objectives against which success will be measured.

Our thorough understanding of both business and technical operations puts us in a unique position to provide innovative IT solutions. Our specialist consultants are then available to install the solutions directly for you. We can also provide on-going support and regular health check-ups to ensure that your IT infrastructure is running smoothly as planned.

Q Associates offer a range of smart financial solutions to help our customers maximise their efficiency, profitability and growth. We can help with overcoming budgetary barriers to close larger projects that yield better returns. Our team of experienced professionals are here to guide, with a wealth of channel expertise they can help identify areas which need addressing and recommend the most appropriate course of action.

For more details on how Q Associates can help you with finance and leasing solutions please contact us.