Code of Conduct

Passionate about Excellence

We are passionate about the technology and services we offer.  We strive to excel at what we do by providing our customers, partners and staff with the highest level of reassurance through recognised accreditations and our company wide Code of Conduct as detailed in the following policies.




BS EN ISO 9001:2015 – Quality Management Systems Standard

Q Associates achieved ISO9001 in 1998. We incorporate a quality approach into all of our business processes, ensuring that best practice is used throughout our organisational activities. We work with the best people; whether employees, partners or suppliers; and provide our customers with confidence and complete satisfaction in our services.

In February 2017, we successfully transitioned and achieved ISO9001:2015 certification.

Our ISO 9001:2015 certification can be downloaded here


BS ISO/IEC 27001:2013 – Information Technology – Information Security Management Systems (ISMS)

As an award-winning IT infrastructure and data management specialist, we know that information security is critical to our success and an important consideration for our clients.  We achieved ISO27001:2013 in 2016.  Our systems ensure that we minimise security threats and have robust and tested business continuity procedures in place.

Our ISO 27001 certification can be downloaded here


BS EN ISO14001:2004 – Environmental Management Systems

We recognise that our effect on the environment is limited by the nature of our business, but we are committed to minimising our impact by complying with all relevant laws, regulations and code of conduct relating to the environment and applying the principles of BS EN ISO14001. 


OHSAS 18001 – Health and Safety Management System

We are committed to ensuring the safety of our staff, customers and general public through the application of the principles of OHSAS 18001 and our proactive approach to training , audits and risk assessments.


Cyber Essentials Scheme

Q Associates have successfully achieved certification to the Government’s Cyber Essentials Scheme, a key deliverable of the UK’s National Security Programme. The UK Government and industry-backed scheme helps organisations to protect themselves against cyber-attacks by covering essential cyber security precautions.

Download our Cyber Essentials certificate here


Corporate Social Responsibility

Operating in a responsible and sustainable manner is important to Q Associates. Whilst we run our business in line with the expectations of our stakeholders, we also see corporate responsibility as a tool which helps us to manage risks and maximise on the opportunities presented to us in a changing world. We take our corporate responsibility and are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development.


Copies of these policies are available via email request from